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Feedback and Coaching

The aims of this session are:

• To build an understanding of the characteristics and differences between constructive feedback, praise and criticism.
• To explain the importance of constructive feedback.
• To build awareness of “good practice” guidelines for providing constructive feedback.
• To enable participants to be able to define coaching and its purpose.
• To explain the key differences between coaching and mentoring.
• To enable participants to describe a basic coaching model (GROW).
• To identify the core skills required by effective coaches.

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